Returns & warranty claims

Something faulty, or something you want to send back? Start here. Tell us what you have and what happened, and we will come back to you — usually within two business days.

Do not ship anything back yet. Some problems are fixed without a return, and a package that arrives without an RMA number cannot be matched to you. If your unit does need to come back, we will issue an RMA number and a slip to print and put in the box.

The two routes

• Something is faulty. Covered by our limited warranty for one year from purchase, for the original purchaser. We repair or replace it.
• You want to send it back. Unused, unmodified and still in its original packaging, within 30 days — see the return policy. We refund it to the original payment method.

Return shipping is the customer's responsibility either way. If you are a shop or a dealer, your terms may differ — email support@current-labs.com.